The United States Patent and Trademark Office awarded Amazon two patents for a wristband that would precisely track its warehouse workers’ movements. While the wristbands may help increase productivity, critics warn that the technology raises serious privacy concerns, and would add an extra layer of surveillance to an already intense work environment.
We may not think much about what happens to our Amazon purchases between when we click “order” and when it arrives at our door, but that single click sets a streamlined process in motion. The details of the order are transmitted to a worker via a handheld computer. The worker then retrieves the product from an inventory bin or shelf, and packs it into a delivery box. Repeat, repeat, repeat.